Privacy Policy

Concerning the Data Protection Act 2018, the ‘controller’ of the personal data which you provide is the South Yorkshire Mayoral Combined Authority (“The Combined Authority”, ”SYMCA”, “we”, “us”) of 11 Broad Street West, Sheffield, S1 2BQ (tel: 0114 220 3400) The Combined Authority has registered with the Information Commissioner’s Office with registration number ZA092329. The Combined Authority is the responsible statutory body for the Travel South Yorkshire brand.

What data do we collect

We use the information collected for the following purposes:

• Analytics: To analyze website traffic and user behavior to improve our website.
• Consent Management: To remember your preferences regarding the use of cookies.

How We Use Your Information

Like most websites we use ‘cookies’ to collect anonymous statistics about how people use the site, and to help us keep it relevant for the user. Cookies ‘remember’ bits of information from your visit to the site. A cookie is a simple text file that’s stored on your computer or mobile device by a website’s server. Only that server can retrieve or read the contents of that cookie. Each cookie is unique to your web browser. So, if we put a cookie on your computer, it can’t be read by any other website. To improve our service, we collect anonymous web statistics. They store several cookies on users’ computers or mobile devices to tell us how many people have visited each web page, how they got there, and where they navigated to from there. The data collected is completely anonymous and does not store any personal details.

Data Sharing

We do not share your personal data with third parties, except for the following:

• Service Providers: We use Google Analytics and Microsoft Clarity to collect and analyze data. These service providers have access to your data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Data Security

We take appropriate measures to ensure that your personal data is kept secure and protected against unauthorized access, loss, or destruction.

Your rights and your personal data

Unless subject to an exemption under the UK GDPR, you have the following rights with respect to your personal data:

• The right to request a copy of your personal data which we hold about you.
• The right to request that we amend or rectify any personal data if it is found to be inaccurate or out of date.
• The right to request your personal data is erased where it is no longer necessary for us to retain such data.
• The right to withdraw your consent to the processing at any time (Only where consent is relied upon as a processing condition).
• The right to request that the we as the data controller provide you the data subject with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable) (This right only applies where the processing is based on consent or is necessary for the performance of a contract with the data subject and in either case the data controller processes the data by automated means).
• The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing.
• The right to object to the processing of personal data, (where applicable) (This only applies where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics)
• The right not to be subject to a decision based solely on automated processing. (We do not make automated decisions)

What are cookies?

Cookies are small text files that websites place on your computer when you visit them. They serve various purposes, such as improving website functionality and efficiency, as well as providing information to the site owners. Our use of cookies does not involve collecting personally identifiable information about you.

Cookies used by this website

Strictly necessary cookies

These are essential for the website to function and cannot be disabled.

• Cookie name:CookieConsent, Expires: 1 year (used to check if a user has consented to optional cookies), Company: SYMCA

Analytics cookies

These cookies are used to count visits to the website, see traffic sources and see how people interact with the website, among other things. They are to help us compile reports and improve the website.

• Cookie name:ANONCHK, Expires: 10 minutes (indicates whether MUID is transferred to ANID, a cookie used for advertising. Clarity doesn't use ANID and so this is always set to 0.), Company: Clarity
• Cookie name:CLID, Expires: 1 year (identifies the first-time Clarity saw this user on any site using Clarity.), Company: Clarity
• Cookie name:MR, Expires: 1 week (indicates whether to refresh MUID.), Company: Clarity
• Cookie name:MUID, Expires: 390 days (identifies unique web browsers visiting Microsoft sites.), Company: Clarity
• Cookie name:SM, Expires: at end of session (used in synchronizing the MUID across Microsoft domains.), Company: Clarity
• Cookie name:SRM_B, Expires: 390 days (identifies unique web browsers visiting Microsoft sites.), Company: Clarity
• Cookie name:_clck, Expires: 1 year (persists the Clarity User ID and preferences, unique to that site is attributed to the same user ID.), Company: Clarity
• Cookie name:_clsk, Expires: 1 year (connects multiple page views by a user into a single Clarity session recording.), Company: Clarity
• Cookie name:_ga, Expires: 400 days (used to distinguish users.), Company: Google
• Cookie name:DSID, Expires: 2 weeks (used to identify a logged-in user on non-Google sites so that their ad personalization setting is respected.), Company: Google
• Cookie name:test_cookie, Expires: 15 minutes (used to check if the user's browser supports cookies.), Company: Google
• Cookie name:ar_debug, Expires: 90 days (used for debugging the Attribution Reporting API.), Company: Google
• Cookie name:IDE, Expires: 13 months (used to provide ad delivery or retargeting.), Company: Google
• Cookie name:FPLC, Expires: 20 hours (used for cross-domain tracking with the FPID cookie.), Company: Google
• Cookie name:_gac_, Expires: 90 days (used to store ad click information and to track ad campaign performance.), Company: Google
• Cookie name:_gid, Expires: 24 hours (distinguishers between users), Company: Google
• Cookie name:_gat, Expires: 1 minute (used to throttle the request rate.), Company: Google
• Cookie name:__utma, Expires: 2 years (tracks time between and number of sessions.), Company: Google
• Cookie name:__utmb, Expires: 30 minutes (timestamp's when a user enters the site.), Company: Google
• Cookie name:__utmc, Expires: end of session (timestamp's when a user leaves the site.), Company: Google
• Cookie name:__utmt, Expires: 10 minutes (stores the number of service requests.), Company: Google
• Cookie name:__utmz, Expires: 6 months (tracks where the user came from e.g. search engine used and link clicked.), Company: Google
• Cookie name:__utmv, Expires: 2 years (used to classify users for easier segmentation and specific reporting.), Company: Google
• Cookie name:AMP_TOKEN, Expires: 1 year (contains a token that can be used to retrieve a Client ID from AMP Client ID service.), Company: Google
• Cookie name:FPID, Expires: 2 years (used to set and persist a unique ID for all visitors on the site.), Company: Google
• Cookie name:GA_OPT_OUT, Expires: 10th November 2030 (used to store the user's opt-out preferences.), Company: Google
• Cookie name:_dc_gtm_, Expires: 1 minute (used by Google Tag Manager to control the loading of a Google Analytics script tag.), Company: Google
• Cookie name:_gaexp, Expires: 93 days (used to determine a user's inclusion in an experiment and the expiry of experiments a user has been included in.), Company: Google
• Cookie name:_gaexp_rc, Expires: 10 seconds (used to determine a user's inclusion in an experiment and the expiry of experiments a user has been included in.), Company: Google
• Cookie name:_opt_awcid, Expires: 1 day (used for campaign tracking.), Company: Google
• Cookie name:_opt_awmid, Expires: 1 day (used for campaign tracking.), Company: Google
• Cookie name:_opt_awgid, Expires: 1 day (used for campaign tracking.), Company: Google
• Cookie name:_opt_awkid, Expires: 1 day (used for campaign tracking.), Company: Google
• Cookie name:_opt_utmc, Expires: 1 day (stores the last utm_campaign query parameter.), Company: Google